Privacy Policy
Effective Date: 01-01-2025
IT FIX Galway (“we,” “our,” or “us”) is committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.itfixgalway.ie
1. Information We Collect We may collect the following types of information:
Personal Information: Name, email address, phone number, and any other information you provide through forms or inquiries.
Technical Data: IP address, browser type, and usage data collected through cookies and analytics tools.
Repair Information: Details related to the services you request from us.
2. How We Use Your Information We use the collected information to:
Provide and manage our repair services.
Respond to inquiries and customer support requests.
Improve our website and services.
Comply with legal obligations.
3. Legal Basis for Processing Data We process your personal data based on the following legal grounds under GDPR:
Consent: When you provide explicit consent (e.g., subscribing to a newsletter).
Contractual Obligation: To fulfill our services requested by you.
Legal Compliance: When required to comply with legal obligations.
Legitimate Interest: For service improvement, customer communication, and fraud prevention.
4. Sharing Your Information We do not sell or rent your personal information. However, we may share your information with:
Service providers assisting us in operating our business.
Legal authorities if required by law.
Payment processors for secure transactions.
5. Data Retention We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
6. Your Rights Under GDPR Under GDPR, you have the following rights:
Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Request transfer of your data to another service provider.
Right to Object: Object to certain types of data processing, including direct marketing.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us at service@itfixgalway.ie.
7. Cookies and Tracking Technologies We use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
8. Data Security We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
10. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
IT FIX Galway
21 Dominick Street Upper, Galway
service@itfixgalway.ie
091 448 631
